TERMS OF SERVICE

Use of Our Services

You agree to use our website and services lawfully and ethically. Prohibited activities include but are not limited to:

• Violating any applicable laws or regulations.
• Engaging in fraudulent, misleading, or harmful activities.
• Attempting to compromise or disrupt our website’s security.

Intellectual Property

All content, including but not limited to designs, logos, graphics, text, and software, is owned by Dot Collection Global Designs and is protected by copyright and intellectual property laws. Unauthorized copying, distribution, or reproduction is prohibited.

Purchases, Payments, and Pricing

All payments must be made in full before services are rendered.

Prices are subject to change without prior notice.

If a pricing error occurs, we reserve the right to correct it and offer the option to proceed with the correct pricing or cancel the order.

Refund and Cancellation Policy

Refunds are only available if requested within 7 days of purchase and if no substantial work has been completed.

If a project is canceled by the client after work has begun, a partial refund may be issued at our discretion, considering the work already completed.

No refunds will be issued for completed or delivered services.

Service Guarantees

We strive to provide high-quality branding, printing, illustrations, and web design services. However, we cannot guarantee:

• That services will always meet every client’s subjective expectations.
• That projects will be completed exactly as envisioned if instructions are unclear or change frequently.
• Exact turnaround times in cases of unforeseen circumstances (e.g., technical issues, force majeure events).

Limitation of Liability

To the fullest extent permitted by law, Dot Collection Global Designs will not be liable for any indirect, incidental, or consequential damages arising from your use of our services, including but not limited to:

• Loss of business, revenue, or profits.
• Errors in design or printing due to incorrect client-provided details.
• Delays caused by factors beyond our control.

Privacy Policy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your data.

Third-Party Services and Links

Our website may contain links to third-party sites or services like WhatsApp, Facebook etc. We do not control or endorse these third parties and are not responsible for their policies or actions.

Revisions and Modifications

We reserve the right to update or modify these Terms at any time. Continued use of our services after changes means you accept the revised Terms.

Dispute Resolution

Any disputes arising from these Terms will first be attempted to be resolved through informal negotiation. If unresolved, disputes will be settled in court under applicable laws.

Contact Us

For questions or concerns, contact us at:

Dot Collection Global Designs
Email: dotcollectionglobal@gmail.com
Phone: +220 7804698